Art

In the initial email sent to Jack my objectives were to motivate him, give him some information on the feedback that I am receiving from his clients, and get information on why there are problems with the two clients. I wanted to give him the good along with the bad that way the email doesn’t sound like I am yelling at him. I wanted to keep the bad feedback as neutral as possible until …

…Harris of the current situation and ask for his help. I especially wanted it to come out in a very calm and relaxed way because there is no reason for taking shots at him even though his email was rude. I didn’t want to yell at him and cause further problems. By staying relaxed I think that more is accomplished and it keeps the two men from starting a personal war between each other