Position Description

Network Support Technician Job Description: The network support technician maintains and supports the company’s Data/Voice network, which connects approximately 90 employees. The employee’s responsibilities will include, but are not limited to, network devices within an enterprise Local Area Network (LAN), Intranet, and Internet. The employee will work with customers and the IT department to document and coordinate the installation of network and telecommunications hardware/software through change management. The employee will be responsible …

…of Windows 2000 Professional, Windows 2000 Server, and Windows NT 4.0 Server, DNS and DHCP desired. Experience with network monitoring tools such as OpenView, NetHealth, CiscoWorks and network sniffer are preferred. • The employee must have the ability to become a system expert by reading documentation and probing vendors for product knowledge. • Strong project management, change management and documentation skills are also necessary. Availability to be on call and work additional hours is also a requirement of the job.