Stress

Outline-Stress in the Workplace I. What is Job Stress? A. Job stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker. Job stress can lead to poor health and even injury. II. Causes of: A. Worker characteristics: differences in individual characteristics such as personality and coping style are most important in predicting whether certain job …

…that the workload is in line with workers' capabilities and resources. · Design jobs to provide meaning, stimulation, and opportunities for workers to use their skills. · Clearly define workers' roles and responsibilities. · Give workers opportunities to participate in decisions and actions affecting their jobs. · Improve communications-reduce uncertainty about career development and future employment prospects. · Provide opportunities for social interaction among workers. · Establish work schedules that are compatible with demands and responsibilities outside the job. ------------------------------------------------------------------------ **Bibliography**