Using NetIQ s AppManager

Enterprise Network Management J. Banks, J. Brown, E. Kimble, J. Sachsel 1 Organizational Impact of an Enterprise Network Management Solution Using NetIQ’ s AppManager University of Maryland, University College Adelphi, MD Team J3E Members Jeffrey Banks Jeremiah (Pep) Brown Evelyn Kimble Jeffrey Sachsel July 14, 2000 Enterprise Network Management J. Banks, J. Brown, E. Kimble, J. Sachsel 2 Table of Contents Abstract .......................................................................... 3 Introduction to Enterprise Network Management.......................................................................... 4 NetIQ Biography .......................................................................... 6 AppManager Software .......................................................................... 8 Business Cases.......................................................................... 13 Relationship To Service Profit Chain .......................................................................... 19 …

…AppManager. The intent of the research is not to tout the benefits of any particular software package, but rather to describe the functionality of an all-encompassing solution to enterprise network management, and analyze the benefits similar software tools can provide to an organization. The following report will provide evidence that implementation of an enterprise network management solution is essential to improving critical business processes of organizations that depend on efficient operation of their computer systems.