A Guide to Human Resources

The human resources department is responsible for ensuring that the right calibre of staff are employed and that they are trained by store managers to the agreed company standard. It is also responsible for ensuring that all staff are paid the correct amount. The human resources manager is responsible for ensuring that all legal and company legislation is adhered to. They monitor and make recommendations to the General Manager on absenteeism and labour turnover trends. …

…Mr Friedman who said 'many organisations say their people are their most important asset, yet they fail to measure the value they bring. Ultimately businesses can only sustain a competitive advantage through continual investment in their people. However, it is vital that businesses know what advantages and returns this expenditure really brings. Andersen would help companies measure and justify their investment in people by objectively calculating its payback using rigorous, analytical and strategic skills.'