Airline agencies, CRM,ERP,SCM: Review of databases created.

Introduction. Summary of Report. Organizations are cornered into being highly competitive. Currently to be competitive the ability to predict future circumstances and trends grows highly important (Competitive Advantage, 2004). The environment changes, climates change, technology changes and market characteristics become difficult to predict (Competitive Advantage, 2004). Certain improvements using information technology are needed for Caribbean Destinations (CD) (Brandy and Monk, 2004). To buy a chain of travel agencies may be inappropriate as one will be more than enough (…

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