Analysis Methods for Franchise.com

We have identified different analysis methods we will be using to determine the users needs. The users being employees of Franchise.com. Many employees have problem speaking their mind about problems and solutions, because the mainly feel someone is watching what they are saying and evaluating them either in a positive way or negatively. In this case employees will complain to co-workers or staff at the same level as they are and when asked their …

…being world wide the bandwidth of the site becomes a problem. Most countries are not as advanced as the United States or the cost is to high for high speed connections. The majority of customers accessing the web site are people using dial-up. With this in mind Franchise.com has not included download intensive graphics on their web site. Many people have complained about how stagnant the site looks and it is not very dynamic.