As a firm grows the lines of communication are often stretched

2) As a firm grows the lines of communication are often stretched. To overcome this meetings could be set up to keep people informed. The company's span of control could be re-emphasised so that workers know whom to report to and who to inform of their orders. A clear structure and hierarchical pyramid will reduce arguments in the short term. Team building exercises are a modern way of improving morale, team spirit and efficiency. They are …

…Weak links are also clearly visible. We are told that Freshbake recruited more managers as they grew. This is possibly because they felt empowering their current staff was too risky at the time as it could have led to a slower production rate. To bring in new workers would keep the amount of work each individual had down, this would allow the person to specialise. Once a person is specialised then they are extremely efficient.