Case Study "Acme Whistles"

Kazakhstan Institute of Management Economics and Research Case Study "Acme Whistles" Almaty 2004 The overlap between operations, marketing and product/service development at Acme Whistles is the quality control process. Acme Whistles is the small company and it influence to the activity of the firm as the whole. Everybody in the company is responsible for the quality of the product and service. Every employee feels himself as member of a big family and tries to contribute …

…Tab/>Identify customer wants 2.<Tab/>Identify product/service attributes (how the product will meet the wants) 3.<Tab/>Relate the customer wants to the product/service how's 4.<Tab/>Conduct an evaluation of competing products 5.<Tab/>Develop performance specifications for product or service how's 6.<Tab/>Assign how's to the appropriate place in the transformation process.