Discuss how information systems might be used to support decision making in business and government organizations. Provide examples from real life cases.

The phrase "digital nervous system" occurred to Bill Gates during preparations for Microsoft's first annual CEO summit, a carefully orchestrated extravaganza held at the firm's Redmond, Washington, campus in the spring of 1997 (Gates 1999). In the coming years, digital technology will radically increase the speed at which business is conducted. It will change the relationship between businesses and their customers, and it will transform the roles of individual workers. How well an organization adapts to this …

…A 1999, Global Executive Information Systems: Key Issues and Trends (Transnational Business and Corporate Culture: Problems and Opportunities), Garland Publishing, America. [6] Laudon, KC & Laudon, JP 2002, Management Information Systems, 7th edn, Prentice-Hall, Inc., New Jersey, America. [7] Marakas, GM 1998, Decision Support Systems in the 21st Century, 1st edn, Prentice Hall, America. [8] Morgan, JN 1998, Application Cases in Management Information Systems with Data Disk Package, 3rd Bk&Dsk edn, McGraw Hill College Div, New York, America.