E-commerce, case for Amazon and Dell

E-Commerce or Electronic commerce, has developed very rapidly in the last few years. Most people think e-commerce is just about buying and selling things over the Internet (Wareham, 2000). E-commerce is a broad term describing the electronic exchange of business data between two or more organizations' computers. Some examples might be the on-line banking and online purchasing. Increasing competition worldwide, increasing demands made by customers, and the rapid pace of change in technology are forcing companies …

…small corporations. This will help them to get documentation immediately available online, according to Johnson. "We've seen a deepening of customer relationships and loyalty by introducing Web-based selling," said Bob Langer, director of Dell.com. "We look at the Web as the ultimate direct model, where we can reach customers globally in a highly customized way." <Tab/>Nowadays, Dell's online sales totaled $18 million per day in its most recent quarter.