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Garuda Indonesia Airline

Date Submitted: 04/16/2004 21:01:17
Length: 28 pages (7718 words)
Views: 108108

Executive Summary This report presents findings on the operational aspect of Garuda Indonesia Airline in Brisbane. It aims to evaluate the effectiveness of Brisbane operations in relation to the fulfilment of the organisational objectives. Aspects of operation were identified and analysed, and contrasted to the organisation strategy as a whole. Interviews with the General Manager and visit to the airport were conducted to collect primary information, and to gain knowledge about the nature of the …

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…Carol A, Bednar, David A. Academy of Management. 'Defining quality: Alternatives and implications'.The Academy of Management Review. Briarcliff Manor: Jul 1994. Vol. 19, Iss. 3; p. 419 (27 pages) Russell, R. S. & Taylor III, B. W. 2003. Operations Management 4th ed. USA: Pearson Education International Taneja, N.K. 1982. Airline planning: Corporate, Financial, and Marketing. Toronto: LexingtonBooks Xagoraris, Mathew. (2003) 'Six Sigma in action: How NCR has used it to improve its critical services'. CMA Management. Hamilton. Vol. 77, Iss. 7; p. 29

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