Importance of Organizational Behavior.

Abstract An efficient manager uses organizational behavior tools to understand and work with the psyche of individuals, using the resources available to create a lucrative work environment and a successful company. These tools in the arsenal of a well-informed manager include the use of various people skills (hard & soft) to bring out the best within the individuals working for their organization. Today's manager needs to use these skills in harmony to achieve the objectives …

…friendly and pleasant work environment. References Citizenship Behavior Research. Journal of Occupational & Organizational Psychology, 76 (3), 283. Retrieved October 13, 2003, from Academic Source Premier Database Gittell, J.H. (2003). The Southwest Airlines way. New York, NY: McGraw-Hill. Robbins, Stephen P. (2001). Organizational Behavior [University of Phoenix Custom Edition]. Boston: Pearson Custom Publishing. Rosenberg, R. (2003). The Eight Rings of Organizational Influence How to Structure Your Organization for Successful Change. Journal for Quality & Participation, (26) 2, 30. Retrieved October 30, 2003, from Academic Source Premier Database.