Integrating the Internet Into Conflict Management Systems

What do you do when the people who are involved in a conflict are pressed for time or are located far apart? Online collaboration tools are opening new approaches for conflict resolution. The Internet and e-mail have changed ehe environment in which organizations operate. E-mail allows us to send messages with ease and speed. The Internet gives unprecedented access to a wide array of information. This changing technological landscape has not only affected employees but …

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