Knowledge Management.

Introduction. When people with a common goal can efficiently and effectively share information, the ability to achieve that goal has been almost guaranteed. Xerox Corporation has become one of the leaders in knowledge sharing and they continue to successfully exploit this capability. They have managed to create a trend that other companies are beginning to follow. Using the article by Michael Hickins entitled "XEROX SHARES ITS KNOWLEDGE" as a reference, I will list the key …

…and the development KM. Through that development, they resolved the previously impassable barriers like employee motivation, social dynamics, and corporate bureaucracy. Competitors have taken notice of these triumphs and, as in all competitive environments, it is better to build from others achievements and mistakes when it comes to generating company profits. KM is quickly becoming an integral part of the corporate strategy. Bibliography: "Xerox shares its knowledge"; Management Review (88,8:40); New York; Sep 1999; by Michael Hickins