Let It Pour: Case Study

The back of the Faith Community Hospital business card displays this Mission statement: With the foundation and commitment of our spiritual heritage and values, our mission is to promote the health and well being of the people in the communities we serve through a comprehensive continuum of services provided in collaboration with the partners who share the same vision and values. Although the staff attempts to uphold the mission statement, things are falling apart at …

…U. (n.d.). The deteriorating administrative efficiency of the U. S. health care system. New England Journal of Medicine. Retrieved April 10, 2006, from http://www.pnhp.org/ publications/NEJM5_2_91.htm Facilitator note: Content: You didn't identify the problem. The problem is simply that there is no leadership. The CEO has not held periodic meetings in which he could have emphasized the tenets of the mission statement. Everything else is a symptom of that problem. No leadership. 15%