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Demand for e-services rising to $65B by 2003.(Statistical Data Included) Author/s: Powell Slaughter Issue: Feb, 2000 The explosive growth of the Internet might make e-commerce the retailing buzzword of the year, but behind the headlines lies another burgeoning industry called "e-services." Look at all the things companies must do to run their business, add the strategic, technical and design aspects of building and maintaining a commerce-capable Web site, and you have e-services in a nutshell. …

…the integration of existing back-office and operating systems with external systems -- should create about $18.3 billion in business. In home furnishings and electronics, several existing vendors - including GERS Retail Systems, Storis Management Systems and CDS Systems -- already have products on the market to integrate Webenabled e-commerce into their retail operations packages. New companies such as iCat.com, on the other hand, have created operating systems designed from the start for e-commerce. ------------------------------------------------------------------------ **Bibliography**