OPERATIONS MANAGEMENT

Introduction This assignment focuses on the performance objectives of operations management identified by Slack et al (1998) to investigate the external issues that may impact on the operation function within the organisations in question. In the discussion, each objective is specified and associated with the relevant literature and examples. The chosen examples are based on the author's industrial placements and work experience, which indicates the differential manipulation of operations management in different organisations. The aim is …

…Operations Management. Cited in Bicheno, J. & Elloitt, B.B.R., (1997) Operations Management. p.9. Blackwell, Oxford. Slack, N., Chambers, S., Harland, C., Harrison, A. & Johnston, R., (1998) Operations Management. 2nd Edition. A Division of Financial Times Professional Ltd, London. Teare, R., (1996) Hospitality Operations: Patterns in Management, Service improvement and Business Performance. International Journal of Contemporary Hospitality Management. Vol.8, no. 7, pp. 63-74. Wild, R., (2002) Operation Management with CD-ROM. 6th Edition.Cassell Educational Ltd, London.