Organizational Behavior Forces

The performance and success of an organization is often reflective of the how well the employees achieve the overall goals of the organizational strategy. However, an organizational strategy must take into consideration certain internal and external forces that can affect the behavior and ability of the employees to achieve the desired results. Contingency planning allows for organizations to make changes in the strategy as unforeseen forces impact behavior that can jeopardize the organization's success. Change, …

…the patients, especially now due to the increase in patients in the hospital. There isn't really a concern for layoffs due to restructuring in any of these businesses. In the case of restructuring at LLUMC, there is the understanding that if you don't perform to the new standards you could be replaced, which could mean termination. References: Kendrick, R. (n.d.) Teller certification program: customer service module 1. Union Bank of California, Corporate Training and Development.