Scientific Management v The Hierarchy of Needs

During the course of this essay, you will see a description of the works of Frederick Winslow Taylor and Abraham Maslow. You will see many criticisms about both Taylor and Maslow. I shall demonstrate how, when faced with the criticisms, each one would argue their ideas, and finally summarising my findings. The numbers appearing in [these brackets] are references from my research and are referenced fully, on page 7. Frederick Taylor (1856 - 1915) developed the principles of …

…were really justified, as all that resulted was a re-affirmation of the simple truth that workers should be treated as human beings. pg198. Both Frederick Taylor and Abraham Maslow have produced fantastic models for management, but they target different people. Taylor?s work would be implemented by management with the view of greatest production, so for firms whose goals include profit-maximisation. Maslow?s work would be implemented by managers whose goals included exceptional customer service.