Service Users - Care Workers

Acting in the best interest of service users The primary goal of everyone working in health and social care is to act in the best interests of service users. For example:. Ø doctors try to improve their patient's health, or at least their quality of life Ø nurses care for patients by meeting their needs Ø social workers try to improve the day-to-day life of service users &…

…on their own, and decide to ask a colleague for advice. Handling conflicting values and beliefs Everyone has their own set own set of values and beliefs. Some of these are personal preferences, while others are religious beliefs or cultural practices. Health and social care practitioners have a responsibility to recognise and respect these values and beliefs at all times - even when they are in conflict with their own values, or the organisation's practices.