Team Based Organizational Structures

I found three articles from the Internet; two of the three I obtained from our rEsource page for week three's assigned text and the third from a new tech oriented website I found called www.techrepublic.com. The first article "A Perspective on Team Building" was very informative. In the article I discovered The Institute of Team Management Studies (TMS). TMS is an organization that was created to identify and create ways to augment effective …

…of them was out for an operation and then the other had an accident and ended up being out of work also. For two weeks there was nobody in the warranty department to process calls and pay our contractors, this problem has since been resolved by training more people to process warranty calls. This really affected the business, our contractors were not too happy. What recommendations can I use from the research to my work