The Changing Banking Industry in the Twentieth Century

Over the past ten years, the financial industry has undergone a major facelift. Financial institutions offer many new services that were not offered years ago. Modern day technology now allows financial institutions to serve customers through the Internet. This technology has greatly changed the financial industry. Both financial institutions and customers have benefited from the changing industry. These changes help customers save time and help financial institutions retain customers. In today's society of technology and …

…E-Business. O'Connell, Brian. (2000, January). "Internet Cash Management Takes Off". Bank Technology News. 12-15. Pizzani, Lori. (2003, March). "Web Offerings Lure Small Businesses." Bank Technology News. 21-23 Radecki, Lawrence (2003, winter). "Industry Structure: Electronic Delivery's Potential Effects on Retail Banking." Journal of Retail Banking Services. 8-11. Timewall, Stephen. (2003, December 11). "The Future of Finance." The Economist. 6-9. West, L. (2005, March). U.S. banks stumble online. E-Banking. 6-10. Winig, Eric. (2000, March 6). "Small Banks Have Ambitious On-line Plans." American Banker. 34-36.