The operations function is important to a firm because it affects directly the output that satisfies cusomters.

The operations function is important to a firm because it affects directly the output that satisfies cusomters. Explain, with the help of a model, how customers can be satisfied through an efficient operations functions. Organizations exist or are viable because they provide some form of satisfaction to the customers. It can be tangible products or services that provide the level of satisfaction. The POM function is concerned about the production of goods and services that …

…are separted or there is a reduction of their inter-linked relationship, the chance of problems or even failure increases. Operational Effectiveness Operational effectiveness focuses on systematically increasing operating performance, reducing costs, increasing reliability, improving cycle time to market, and ultimately meeting and exceeding customer requirements. <Tab/><Tab/><Tab/><Tab/> <Tab/><Tab/>