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Total Quality Management:The role in operation management.
Date Submitted: 09/09/2006 22:56:32
Category: / Business & Economy
Length: 1 pages (177 words)
Views: 71242
Quality has become a significant element among the competitive factors in the operations system. Quality …
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…was first applied in Mitsubishi, Heavy Industries, Ltd, in Kobe Shipyard, Japan in 1972. (Yoji Akao, 1990).
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