A reliable academic resource for high school and college students.
Essay database with free papers will provide you with original and creative ideas.
Essay database with free papers will provide you with original and creative ideas.
Training Design and Development Paper.
Date Submitted: 09/10/2006 02:51:52
Length: 10 pages (2699 words)
Views: 132336
In order for any training to be effective, it must be coordinated with the company's overall objectives and at the same time, it is important to design a training program that will allow employees to fulfill their personal goals. This paper will look at what is involved in developing a training program for the Cross Country Automotive Services Company (CCAS) for a training need of "poor customer service." There are five steps that CCAS would …
Is this essay helpful? Join now to read this particular paper
and access over 480,000 just like it!
…resource.asp Phillips, J.J., Phillips, P.P., & Hodges, T.K. (2004). Make Training evaluation work. Alexandria, VA: ASTD Press. Retreived on June 15, 2005 from ProQuest Database. Sterling Consulting Group. (2005). The service advantage: A customer service-training <Tab/> program. Retrieved on June 19, 2005 from website: <Tab/>http://www.scgtraining.com/training/advantage.html Stout, D. (1995). "Performance Analysis for Training". Niagara Paper Company, <Tab/>Niagara, WI, 1995
Need a unique paper?
