Understanding Organisations

Understanding Organisations Organisation in a mature market is likely to have objectives of moderate growth and the maintenance of its position within the market. McDonald's is an example of such an organisation. You could walk in to a McDonald's restaurant in London, Tokyo or Moscow and expect to see staff dressed in the same uniform serving the same food from within restaurants that look remarkably similar. There are no risks to be taken here and …

…brought in from what has now become known as 'the real world'; where this was not possible or where there were suitable candidates within the company then employees who espoused the company's new values were promoted. The unwritten norms that had become the basis for the old culture were replaced, after months of long, heated discussions with the unions, with formal rules and regulations that were, and still are to a great extent, tightly enforced.