Using Conflict for organisational benefit

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… literature. What a pitiful impoverishment of the complexity of both! -- Ursula K. Le Guin There are four critical, interrelated aspects to managing conflict in organizations: 1. Value diversity and confront differences. 2. Seek mutual benefits and unite behind cooperative goals. 3. Empower employees to feel confident and skillful. 4. Take stock to reward success and learn from mistakes. Value Diversity There is no more certain sign of a narrow mind, of stupidity, and of arrogance, than