WORK IN A SOCIALLY DIVERSE ENVIRONMENT Yr 11 Hospitality Assessment

HOSPITALITY ASSESSMENT - Work in a socially diverse environment. 1.<Tab/>Describe TWO advantages of working with colleagues who come from culturally diverse backgrounds. The hospitality industry is an example of multiculturalism at work, the Cultural Characteristics of Australia (2000) show that of the 800,000 small businesses in Australia, 21% are owned and operated by people with a non English speaking background and 17% of the population speak a language other than English at home. There …

…of customers are accommodated, eg. Hinduism revere the cow, therefore most abstain from eating meat. -<Tab/>Fair service. -<Tab/>Products sold aren't racist or offensive. With such a cultural mix in Australia, diversity in the workplace needs to be handled sensitively. Everyone, regardless of race, colour or creed, is entitled to work in an environment where his or her values, standards and beliefs are respected.