Who Needs a Telephone?/Discusses Instant Messaging in the workplace and whether it makes the workplace more efficient

Who Needs a Telephone? What most people once considered a teenagers toy is quickly finding its way into the workplace and being used as a valuable tool on ones desktop. Instant Messengers have rapidly replaced other useful office tools such as email and telephones. It has replaced the need to walk down the hall to ask a co-worker a question and has decreased the number of boring meetings employees must sit through on a regular …

…www.contracostatimes.com/mld/cctimes/ <Tab/>8014224.htm?template=contentModules>. Feedback from teacher: Well written and easy to follow. Couple of suggestions. You should answer the question (will instant messaging increase or decrease workplace efficiency) in the first paragraph directly. You spent a little too much of the paper describing what instant messaging is and not answering the question. Glad to see that you did some research and cited it.