Working with people and teams.

In job analysis there are many difficulties, some practical, some concerned with the attitudes of employees, therefore, there are important methods which may be used. The direct observation method is always necessary but has several drawbacks. A skilled worker can make a job look easy, and an experienced worker can make a job look difficult. Some manual work is too fast or intricate to be observed accurately, unless film or video is used and mental …

…them. McDonalds also provides the Advanced Operations Course, which is designed to refine your management skills. For newly promoted Supervisors, a course covering sales building, people development, Quality, Service and Cleanliness, profitability and time planning, ensures that they are equipped to handle their new Supervisory position. Form time to time, other courses and seminars are organised as required. BIBLIOGRAPHY MULLINS, LJ, "MANAGEMENT & ORGANISATIONAL BEHAVIOUR" (4TH ED). GRAHAM & BENNET, "HUMAN RESOURCE MANAGEMENT" (7TH EDITION).