XYZ Alternative Solutions

Alternative Solutions XYZ is a high end retail outlet that sells furniture, lighting, and accessories. The company is in its 33rd year of business and has experienced rapid growth over the past five years with no increase in staff. The owner called a meeting to announce he is selling the company and assigned an unrealistic quota of gross sales on the staff. After the owner leaves the staff identifies the low morale, high rate absenteeism, …

…analysis of the three alternative solutions of the value of the staff, making a personal case to new management, and running away. The solution was defined by using the criteria matrix decision-making tool to select the best solution, being to sell the new management team on the value of the staff as a team. It was also determined that as a back up, making a personal case to the new management was also a solution.