Eurasia International: "Total Quality Management In The Shipping Industry" by Ali Farhoomand, The Asia Case Research Centre (The University of Hong Kong)

Problem Definition: Eurasia International is wholly owned subsidiary with a mandate to operate as a competitive third party ship manager. It provides suite of services that covers end-to-end solution for the shipping industry. The key factors for success are cost efficiency, high quality and personalised service. The Ship management company should be managing cost more efficiently than the owner of ship. The key issue highlighted by the case report confronting Eurasia International is to maintain …

…owners can operate their vessels internally at very low cost, so they see less incentives to move to third party management: The implementation of cutting edge quality standards and low costs from base in developing nations would certainly increase the competitiveness advantage of Eurasia 3.<Tab/>Complex and evolving regulations by marine administration: Mr Bajpaee's initiative to promote a culture of voluntary compliance can certainly help in forestalling a state of over-regulation.