Leading from the frontline: Sustaining leadership at all levels in a large organisation.

Executive Summary. "Leadership" can be an elusive quality. How does one become a better leader? And what makes a great leader? Although there are no easy answers to these questions, key elements of leadership -- including communication, delegation, and team building -- can be studied and developed. Courage and integrity are at the core of successful leadership. These character traits are primarily learned, not innate. Large organisations find difficult to remain competitive in this changing …

…distributed across various levels. Empowering people and encouraging them to take decisions, recognition and reward is a key building block of this culture. The organisation must have systems to provide opportunities through cross-functional associations, job enlargements/enrichments and communicating key challenges faced by the organisation. HR initiative is a key tool to involve people, build trust, team spirit and a sense of ownership and pride among the employees and creating and sustaining a creative environment.